Established in 1989, Chinese Wellbeing aims to support the Chinese community in Liverpool, which is the oldest Chinese community in Europe. Since its inception, the organisation has grown into a strong and innovative provider, developing a wide range of ‘wrap around’ services designed to support the whole community. Employing a workforce that reflects the diversity of the local community, is one of Chinese Wellbeing’s greatest assets and key to its success. Being able to match care workers with service users who have the necessary cultural knowledge and language is equally important as having the necessary care skills, knowledge and experience and is fundamental to quality care and inclusivity. The range of service provision available is holistic in its nature, from home care provision, dementia support services, luncheon, health awareness and social activities, through to translation and interpretation services and support to access benefits.
The main ethos of all the services provided by Chinese Wellbeing is to enable people to reconnect and engage in their local community to live independently and to promote wellbeing and inclusivity. Recognising the value of the local economy, many of its services and activities make full use of local venues including restaurants. In addition, Chinese Wellbeing have also recognised the value of partnerships, reflected in the DEEP funded Care Community Culture dementia care projects, which brought together the collective resources of Chinese Wellbeing, Irish Community Care, Mary Seacole House and Back to Life Liverpool CIC.
The partnership prides itself on delivering culturally sensitive services to meet a wide range of needs, including recognising the role of culturally appropriate food for those people living with dementia. The link between food and dementia often goes unrecognised but the association of food to memory is widely recognised as a key reminiscence intervention to stimulate the memory recall of people living with dementia.
Chinese Wellbeing’s approach to service provision is built upon delivering better outcomes for service users and their families. It is no wonder since 2017 Chinese Wellbeing has been awarded back to back ‘Outstanding’ ratings by the Care Quality Commission who recognise the work of the organisation and the holistic approach to service provision they have embedded across all of its services.
To find out more about Chinese Wellbeing and the services available visit http://www.chinesewellbeing.co.uk/
Written by Rosie Jollie